Faqs

You need to sign up to WayHome. Housing Providers can search and connect with NDIS Participants where they can provide a solution which meets the persons need – see Using WayHome to Connect.

Yes – WayHome is a service provided by My Supports, which is a fully registered provider in NSW, Victoria, Queensland, WA and SA.

No. WayHome simply matches potential housing providers and houses. The housing provider becomes the provider of support funded by the NDIS (such as SDA housing providers).

It is an Agreement that sets out the rights and obligations for people making use of the platform. It is not a Host or Co-resident agreement, or any form of housing commitment. These type of [...]

It is highly recommended – as people connect easier when they see a face. But you can also load a photo of something else that says something about you or your company.

Housing Provider contact information is listed on each house advertisement. No personnel contact information is shared on WayHome – only NDIS Participant first name and last name initial [...]

Housing Providers provide information about themselves, as individual or a company, as well as details about each property under each listing.

There are two ways: 1) WayHome is rather unique in that Housing Providers can search for NDIS Participants who may be interested in their house or apartment, or potential project. Housing [...]

WayHome operates in NSW, Victoria, Queensland, Western Australia and South Australia. WayHome does not operate in ACT, NT and Tasmania.

It is free – no one is charged for joining and meeting on the platform. Housing Providers: WayHome is entirely free for Housing Providers, as well as for the matching of NDIS Participants with [...]